ICA recognizes the cultural diversity of its students and that they all come from various backgrounds and have varied levels of learning capacities. Some students underperform for such reasons.
ICA student support services ensures that all possible assistance is provided to the underperforming students. In association with the tutors and HoDs, special tutorials may be organised for the underperforming students. ICA student support services also offers communication, literacy and numeracy services, such as speech and pronunciation for students who find difficulty in oral English communication, calculations.